From December 15, 2008 passengers can book tickets for flights of Vietnam Airlines on its website and pay airfare at the firm’s booking offices.
Vietnam Airlines plans to offer online payment service for international flights as of February 2009 for passengers who have five kinds of credit cards, namely Visa, Master, Amex, JCB, and Diner Club.
As of June 2009, the airline will offer online payment service for local flights through credit cards issued by local banks, like Vietcombank Connect 24 of the Bank for Foreign Trade of Vietnam and Techcombank Fast Access of the Vietnam Technological and Commercial Bank, on its website and via SMS.
Passengers can also look for flight schedules, airfare, book and pay airfare, change flights, and others on the company’s website, as of June 2009.