Vietnam Airlines announced on March 22 evening that it will temporarily suspend the regular operation of the Vietnam – Russia air route, starting from March 25, until further notice.
Vietnam Airlines will tempoprarily suspend the Hanoi - Moscow service as from March 25 until further notice.
Explaining reasons in a statement, the national flag carrier said it needs to review and clarify procedures, requirements and regulations related to insurance and flight operations to Russia.
It is not clear how long the suspension will last. In its statement, Vietnam Airlines said it will temporarily suspend the service until further notice, and expressed deep regret about this force majeure.
For passengers who have bought tickets, the airline said that it will offer free ticket refunds or change tickets to other flights. It recommended that passengers regularly monitor and update information in next announcements.
Vietnam Airlines, the only airline operating a regular route to Russia at present, also confirmed that it is working hard with relevant agencies in order to resume the operation of this route as soon as possible.
The airline has just resumed the regular route between Hanoi and Moscow since early this year after nearly two years of closure due to the impact of the COVID-19 pandemic.