With the new system, passengers can buy tickets at anywhere and anytime, over the Internet, selecting routes, coaches and seats suitable to their demand.

Payment will be possible at stations, through the Internet, domestic credit cards or at post-offices of the Viet Nam Post Corporation (VnPost). For passengers at Ho Chi Minh city, Dong Nai and Binh Duong provinces, the payment can also be made at branches of the Viet Nam International Bank (VIB).

Each passenger can book less than 4 tickets for one-way trains. The online ticket system allows passengers to reserve seats 24 hours before the trains departure time depending on availability.