Smart tourism - a lever to develop Hanoi’s non-smoke industry
Update: Feb 20, 2020
The Hanoi Department of Tourism and the Vietnam Posts and Telecommunications Group’s Hanoi branch (VNPT Hanoi) have worked together to carry out a smart tourism project with a view to promoting the capital city’s non-smoke industry.  

The Temple of Literature is among top tourist attractions in Hanoi. (Photo: VNA)

Both sides completed the update of the tourism department’s database management system, which provides competent authorities and visitors with information about 3,494 qualified lodging facilities, 20 standard restaurants, seven standard entertainment zones, and one qualified sport area.

Besides, information about 1,346 domestic and international travel agents, 5,722 tour guides, 10 foreign travel representative offices, and 10 tourist sites are also available on the system.

Under the project, the Visit Hanoi application has been developed and piloted on IOS and Android, allowing users to get access to information about standout tourism events, destinations and tourism services in the city. The tourism department is cooperating with VNPT Hanoi in building the Myhanoi application on App Store and Google Store.

In addition, the e-portals “” and “” are completed and available in Vietnamese, English and French, updating information about state management on tourism and operation of travel firms.

The tourism department and VNPT Hanoi has also put free wifi in operation in 12 tourist spots, including the pedestrian space around Hoan Kiem Lake, Huong Son Landscape Complex in My Duc district, Bat Trang ceramics village in Gia Lam district, Duong Lam ancient village in Son Tay town and Co Do artist village in Ba Vi district.

Furthermore, the automatic guiding system has been launched for visitors to key tourist attractions like Thang Long Imperial Citadel, the Temple of Literature and Vietnam Women’s Museum./.