Sheraton Hanoi has been honoured as Vietnam’s Leading Business Hotel at an annual awards ceremony held by the World Travel Awards in London, UK on November 7, 2009.
This is the third consecutive year Sheraton Hanoi has been awarded. This year’s vote was the largest ever organised in the 16-year history of the World Travel Awards.
Over 17,000 experts took part in the vote to honour the most excellent services in Asia’s tourism industry. The vote was based on criteria such as training programmes for staff, process of operation and customer satisfaction.